North Hykeham Surgery branded as 'Inadequate' by Care Quality Commission
By chattertons, Oct 17 2016 02:28PM
North Hykeham's 'Crossroads Medical Practice' on Lincoln Road has been branded as 'Inadequate' by the Care Quality Commission with particular concerns including an ineffective system for keeping children safe, lack of leadership, poor communication and poor administration.
The level of care provided to patients was classed as 'good' by health watchdogs in February this year, however this was downgraded as requiring improvement.
The Lincolnshire Police and Crime Commissioner, Marc Jones is a patient at the surgery and tweeted "The same surgery I called 59 times yesterday to be told call again next week to book for the week after".
As of 15th October 2016 the medical practice remains in special measures and will receive a further audit in six months.
On a national scale there has been widespread criticism of medical centres causing unnecessary delays in accessing medical attention due to administration of appointments and a reluctance of some patients to describe their medical conditions to GP Surgery staff.